Showing posts with label external environment. Show all posts
Showing posts with label external environment. Show all posts

December 26, 2012

Comparing Strategic Management Accounting with Traditional Management Accounting



“Strategy is the direction in which the organization plans to move to attain its long-term goal” (Anthony & Govindarajan, 2007). Strategy is concerned with the long-term direction of the business organization, the scope of its operational activities, the matching of operational activities to its resource capabilities and its competitive environment, giving consideration its stakeholders values and expectations (Porter, 1996 ; Anthony & Govindarajan, 2007).

Traditional Management Accounting has tended to concentrate on the tactical and operational decisions in the organization by focussing strictly on financial measures for monitoring and controlling short term activities. It predominately emphasizes on allocating business costs to goods or services and prepare accounting reports using historical and quantitative financial data for internal management business decisions. It is inward-looking with short-term outlook and focussing too much on internal organizational efficiency. In the new competitive environment, for a business to remain healthy there are other aspects that need to be considered such as information on competitors, human resources, customers, suppliers and technologies for developing and monitoring a business strategy.
By focussing only on the cost side of things more heavily than other aspects of the business,traditional management accounting has tended to neglect to provide information to support and attain strategic goals of organizations. Therefore traditional management accounting is considered to be inadequate due to its failure to generate relevant and futuristic non-financial information required to support strategic decision-making (Bromwich, 1990).


Strategic management accounting (SMA) is a newer version of management accounting which adds the strategic perspective to traditional management accounting. SMA is defined as “The provision and analysis of financial information on the firm’s markets ,competitors’ costs, cost structures and the monitoring of the organization's strategies and those of its competitors in these markets over a number of periods” (Bromwich, 1990) . SMA attempts to rectify the weakness of Traditional management Accounting by including (i) Both financial and non-financial indicators and (ii) Both internal and external information.


According to Porter (1996) business strategy, involves (i) Competitive advantage, which focusses on choices and trade-offs between alternatives based on external industry analysis , and (ii) “operational effectiveness,” which focuses on cost minimization based on internal value chain analysis. Thus, SMA can be compared to Traditional Management Accounting from these two perspectives of external competitive environment and internal strategic costing ;

External competitive environment perspective

For an organization to be successful, it is important to gain or sustain its competitive advantage. According to Porter 's (1996) strategy framework, for businesses to generate a sustainable competitive advantage, they have three strategies to choose from. They are the low cost leadership strategy, product or service differentiation strategy, and focussed strategy. A low cost leadership strategy involves seeking to become the lowest cost producer of a product or service in order to earn above-average profits. A differentiation strategy seeks to create a customer perception that a product or service is superior compared to that of the competitor's products or services, based on brand, quality, and performance. A focus strategy involves either a differentiation or cost leadership strategy, but seeks to provide a high perceived value product or service to customers in a niche segment of the market, justifying a price premium. In order to gain competitive advantage, an organization requires constant monitoring of the external competitive environment and must be flexible, adaptable and needs continuous improvement (Porter, 1996).

SMA incorporates strategic thinking into management accounting by including non-financial measures to capture the qualitative attributes and aspects of competitive management. A key component of SMA is analyzing and incorporating external factors such as industry competition to determine the organization's biggest competitors, competitor's positions in the market, threat of new competition in the market, and the cost of entering the market, the threat of substitute products or services which can obsolete the existing product. SMA conveys an externally oriented perspective and helps in the development of long-term plans by collecting and analyzing information on competitors costs, market shares, sales volumes, and resource utilization for comparison against its own internal information. Such competitor data helps business to protect its strategic position or make strategic changes to improve future competitiveness. Thus , SMA looks to the future by measuring trends in the external environment and supports positive longer-term decision makings rather than short-term reactive ones.

Traditional Management Accounting does not offer a full understanding of the external competitive situation. Its focus is on determining costs and financial control, by using methodologies such as budgeting and cost accounting, thus making the organization rigid and not adaptable to the dynamic nature of the external competitive markets. Traditional Management Accounting is inward looking as it focuses largely on accounting functions within internal business units to meet the requirements of the business unit managers. While greater emphasis is given to the internal operations side of the organization, it overlooks potential external competitive threats and external opportunities. Traditional Management Accounting excludes information about competitors, without the information of competition taking advantage of them is impossible. By focussing purely on financial information, Traditional Management Accounting coveys on short-term outlook. Thus, traditional management accounting is considered to be too limited to provide necessary and meaningful information for long-term planning .

Compared to Traditional Management Accounting, Strategic Management Accounting (SMA) is outward looking and helps businesses to evaluate its relative competitive position in industry it operates in. By providing strategic competitive data, SMA helps businesses to analyze the actions of its customers and competitors. In the absence of such information, businesses will be incapacitated in formulation and implementation of business strategies for competitive advantage. Therefore, Strategic Management Accounting (SMA) entails providing management accounting in the context of planning and implementing business strategies.

Internal Strategic Costing perspective

From Porter's (1996) strategy framework, businesses have three strategies at their disposal : product or service differentiation, low-cost leadership and focus strategy . However, to implement any of these strategies , the management must manage costs strictly . Therefore cost management system is a critical source of building a competitive advantage. The 21st century business environment is characterized by intense competitive rivalry and as a result, businesses have to constantly adapt and change their internal operations in order to maintain or gain a competitive advantage . Successful organizations are those that are able to (i) lower costs and (ii) improve the quality and efficiency of operations. Therefore, an organization's internal cost management system must be aligned to its business strategy


Traditional Management accounting features management control techniques such as budget control and standard costing. Such costing models incorporates arbitrary allocation instead of the cause-and-effect allocations of indirect costs, and they do not provide accurate product cost information in a multi-product organization. Such techniques could lead to accurate product costs in mass-production organizations where direct costs are considerably high and indirect costs are typically low. This was appropriate in mass-production industries which were dominant around 50 years ago, however, the current organizations are characterized with having lower direct costs and higher indirect costs. This makes accurate calculation of product profitability in a modern organization not possible. It is impossible to establish and/or sustain competitiveness without an actual cost calculation mechanism. Also, traditional management accounting has failed to adapt to the modern competitive environment that requires continuous improvement in the entire value chain. The value chain is the set of all the activities involved in the product, from the beginning with the extraction of raw materials to the end with the post-delivery customer support activities (Anthony & Govindarajan, 2007).Traditional Management Accounting does not analyze non-manufacturing costs or the costs of pre-conversion and post-conversion activities. Thus, it fails to evaluate the relative cost positions of competitors as it is concerned more with the internal cost position of the company such as focussing on existing activities and managing the internal resources of the organization. This makes traditionally management accounting backward-looking and reactive to competitive pressure.

For this reason management accounting processes shifted to using costing models under SMA such as activity-based costing methodology. The Activity-Based Costing (ABC) is costing system methodology that reflects the modern complex business environment and facilitates the organization to allocate costs more accurately. ABC assesses and identifies activities in the value chain of the organization and assigns the cost of each activity with resources to all products and services according to the actual consumption by each of them (Anthony and Govindarajan, 2007). Therefore, an organization can accurately estimate the cost elements of the entire range of its product and/or service and to help in management decisions. By identifying and allocating costs to each activity, ABC helps the company to determine whether to lower or raise the activities cost based on the relative cost position. Also, ABC model offers valuable insights toward the strategic planning process (Anthony and Govindarajan, 2007) . ABC focus is not just on the costs of the activities but also value added by these activities from both internal and external positions. SMA views cost drivers by looking at the value they provide to achieve the company's strategic/long-term objectives. In areas where opportunities for lowering costs exists, the long-term impact are addressed, such as the possibility of declining market demand and/or quality. In areas where investment opportunities exists, long-term advantages and/or disadvantages are evaluated, such as whether increasing value-adding activities or eliminating non-value adding activities will raise the profit margin in the future. By integrating costs into strategy, SMA enhances the strategic position of the firm through the exploitation of the linkages in the value chain and optimizing cost drivers. Thus, compared to Traditional Management accounting, SMA uses cost information to formulate strategies and carry out tactics to implement those strategies (Anthony and Govindarajan, 2007).

In conclusion, today's organizations face a lot of competition due to the rapidly changing, complex and uncertain economic environment. For an organization to be successful, it is critical for it to maintain or improve its competitive advantage. By focussing too much on internal organizational efficiency , Traditional Management Accounting does not offer a full understanding of the external competitive situation. It is considered inward-looking aiming to fulfill short-term objectives rather than long-term objectives of the business. Strategic Management Accounting (SMA) looks not only at the internal efficiency of the organization in terms of its resources and operations, but also on the external business environment . SMA aims to provide relevant and both financial and non-financial information on competitors, customers, suppliers, and the external environment to the organization’s management. With such information, organizations can monitor and evaluate the changes in the external environment in which the company operates and enable them to make strategic plans and strategic decisions. SMA also integrates costing into strategy. SMA uses the cost information to improve the strategic cost position of the business and carry out long-term strategic objectives by using cost management as a tool to improve productivity, increase customer satisfactions and increase revenues. Thus, the approach of SMA is in line with the business strategy objectives that produces long-term objectives for the business, taking into consideration competitor's plans and their possible actions, as well as analyzing and improving the value chain to align with the strategic objectives of the organization.





Posted by Vaishak V. Suvarna on Wednesday, December 26, 2012

September 12, 2012

Analysis of US Software Industry - Part 2

Part 1 is here . 

4 Factor Inputs

4.1 Labour Supply

Software Industry is dependent on very high-skilled technical workers, and demand for these high skilled workers, remains high. The U.S software sector employs almost 2 million people that pay 195% of the national average (Holleyman 2011). Unionization is rare and the industry represents younger workforce most, with large proportions of workers in the age range of 25-to-44. The labour force in software industry is not homogeneous, i.e., workers in this category are not identical in terms of productivity (Sloman, Hinde & Garatt 2010). Software industry employees wages are based on their talent, with software engineers having specialized skills earn more compared to software engineers with generic skills. Overall employees in the US software industry are paid much higher than the US national average.
US Software companies continue facing shortage of high-skilled technical workers . Wages are expected to increase by 30 percent between 2008 and 2018. US Software companies, have responded to the shortage of skilled technical workforce by off shoring to emerging countries, especially to India. This has put downward pressure on the salaries of the U.S. Software workers, however workers holding advanced degree and expertise in critical software field command a very high salary.

4.2 Capital Supply

Physical Capital :

Software Industry do not require large factories and heavy production equipments. Physical capital requirements is limited to office spaces and computing power, like mainframe computers and servers.

Financial Capital :

U.S Software Firms typically have a clean balanced sheet as they source funds primarily through selling of preferred stocks and common stocks. They have very little, if not no debt. Start-up software firm raise capital through venture capital funds where as large established software firms raise capital and long term funds by offering common stocks and preferred stocks to public and institutional investors. It is quite common for software firms to maintain a huge cash balances for their short term funding needs.


5 Globalization of US. Software Industry

The global expansion of the US software industry started around the 1980s towards the major industrialized economies . The OECD countries accounted for nearly 97% of the world software market in the early 1980s and U.S Software Firms dominated these markets (Correa 1990).The most obvious explanation for the international competitive position of U.S. Firms is that they enjoyed a first mover advantage in all of the software industry’s market segments.

The initial international expansion of U.S Software Firms was mainly to cater global market demand. The large US software firms opened up global offices and subsidiaries in other countries to serve those markets. In the late 1990's the term “off-shoring” got lot of attention. The driving factor in off-shoring movement was to reduce cost by access to lower waged software skills. The technological development in the Internet and telecommunication infrastructure made it easier to access technical talent around the globe thus enabling global distribution of software development teams. This has enabled U.S Firms to reduce costs by exploiting wage differentials while at the same gaining access to large pool of skilled workers in countries such as India and Ireland.

US Software Industry Export and Foreign Trade :

Almost 60% of revenues for the leading US software companies are generated outside the United States (Holleyman 2011). U.S software industry has been a significant contributor to the US trade balance. In 2008, US software exports contributed a $36 billion surplus $36.4 billion to US’s balance of trade in 2008 (BSA 2012). That said, the US software export faces few critical challenges which has undercut its ability to meet its full potential.

Firstly, U.S Software's export segment faces the strict export restriction placed by the U.S Federal government as part of the national security. Some of the export control laws are outdated and U.S. Software industry has been lobbying for years as they happen to harm the legitimate export prospects of US software firms. Because of these restriction foreign software firms have gained an advantage in reaching certain global market segment first.

Secondly, it faces the problem of copyright thefts and software piracy issues in foreign countries. In 2009, more than 50 billion dollars worth of software was used illegally. The enforcement of Patent and copyright laws varies greatly among different countries. And in some developing country software piracy is common occurrence. The emerging markets of BRIC countries-Brazil,Russia,India and China has software piracy rate of 56%, 67%, 65% and 79% respectively (Holleyman, 2011).

6 US Software Industry: Potential and Prospects

In 2015, the global software market is forecast to have a value of $356.7 billion, which is an increase of 34.4% since 2010. The United States software market is forecast to have a value of $125.9 billion, an increase of 25.2% since 2010 (Datamonitor 2010).

OECD economies still is an important growth market for US Software Industries, as the increased computer sales in the United States and other developed countries will increase software demands. But economic growth and industrial development within the BRIC countries offer tremendous prospect to the US Software Industry. For example, China is the world’s second largest market for personal computers reflects a significant market potential (BSA 2012). BRIC countries and other developing countries represents an unique opportunity to sell the well established software products with minimal additional development costs. Also the Software industry is a key example of knowledge production, as the countries around the globe are transitioning towards the knowledge-based economy, software industry will see tremendous growth as these countries will continue to invest heavily in information technology.

7 References


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Posted by Vaishak V. Suvarna on Wednesday, September 12, 2012

September 10, 2012

Analysis of US Software Industry - Part 1


1 Introduction

The Information Technology (IT) industry has experienced immense growth in the last couple of decades. It has changed the working methods in almost all other sectors in the economy and achieved an increasing economic importance. The software industry is a critical sub set within this Information Technology industry.

The United States has been the world leader in the software industry since its inception. The United States is the largest single software market representing total revenues of $100.6 billion in 2010 accounting for more than 40% of global software market revenue of $265.4 billion in the same year (Datamonitor 2011). The largest software companies in the United States are Microsoft, IBM and Oracle. Together they form the top 3 software firms in the world and out of the Top100 software companies in the world, 63 companies are US based (Software Top100 2011). The U.S software firms dominate the worldwide software market such that sixty cents of every dollar spent on software worldwide goes to US-based companies (Holleyman 2011).


2 Background

Originated with the entrepreneurial computer software companies of the 1950s and 1960s, US software sector grew dramatically through the 1970s and 1980s with the rise of personal computer. By the 1990s, internet revolution, there was also an increased demand for large system integrators , which sought to offer more complete solutions to large corporations running large computers. Most successful firms developed specialized capabilities that enabled them to prosper within their sector and by the 21st century software industry has become a market force rivaling that of the computer hardware companies.

Software market consists of customized software and packaged software. Customized software, also known as Business software is designed or modified for a specific end-user like large public agencies or private businesses and frequently installed by the vendor, who may provide extensive pre and after sale technical support. Packaged software are shrink wrapped software products sold vua retail distribution channels. These are also known as Mass Market software with minimal additional technical support.

Softwares products are always delivered within the frame of consultancy. Despite the fact that "packaged software" products more closely resemble a good in their methods of distribution and reproduction Software is classified as a "business service" (Stienmueller 1995). Software companies provide “solutions” which involves some combination of custom developed software, packaged off the- shelf software bundled with hardware products. A sale will include consulting, systems design, systems integration, contract programming and maintenance. Note that, the Software sector includes only the firms whose core business is producing and selling software i.e, their revenue is derived from the selling of software products. Firms like Apple or Sony who develop software products for their own electronic products are not included in this sector. Also not included in this sector are the entertainment software and gaming firms like Electronic Arts or Zynga.

3 Industry Structure

There are several types of businesses within the software industry. According to Campbell- Kelly (2003), a software industry can be classified into three sub-sectors based on their business models:
  • Software contractors/consultants
  • Producers of customized software products
  • Producers of the packaged software products
All the above sub-sectors are dominated by US companies. Within one sub-sector companies compete against each other; outside of these sub-sectors there is hardly any competition because of different markets and capabilities. Each of these sub-sectors has its own business characteristics.

Software contractors/consultants :
Software contractors provide customization, installation, integration and maintenance of other firms' products, along with consulting and other services. They compete on economies of scope, cost estimation and project management. Some of the key players are IBM corporation and Accenture.

Producers of customized software products :
Producers of customized or Business software products target large businesses in retail, banking, manufacturing industries and also various government agencies. They compete on economies of scale, corporate marketing skills and and after sales support. The lead US company in this sub-sectors is Oracle Corporation.

Producers of the packaged software products :
And the producers of packages software products compete on economies of scale, marketing capabilities, and user friendliness. Some of he key players in this sub-sector are Microsoft Corporation, Adobe Systems and Symantec.

Almost all software product firms eventually provide some services and drift towards the hybrid business model. It is easy for software firms to transition from the product business model to the hybrid one because they already have a client base to whom they can market.

3.1 Cost Characteristics

The software industry is a highly competitive industry characterized by rapid technological change and high degree of uncertainty. As the knowledge and skills become outdated quickly, it is absolutely necessary for the firms to employ the latest technologies in their products. As a result, software companies tend to spend huge amounts of money on research and development and equally huge amount marketing them. Business Software Alliance’s publicly traded member companies spent nearly $43 billion on R&D in 2008, equal to 7.1% of their collective revenues (BSA 2010). The Software product development is associated with high fixed cost, but very low marginal costs. Although the software industry's R&D costs and marketing costs are very high, its operating costs are relatively low as the software is reproducible at very low costs relative to the costs of its creation. By producing multiple copies of the same software product at a very low marginal costs, software product firms can gain an economy of scale that enables them to increase revenues without substantially increasing their costs, thereby becoming very profitable within a short period of time. This is one of the reasons why companies like Microsoft and Oracle have billions of dollars in revenue and market capitalization in a relatively short period.

Another peculiar characteristic of the software industry is that software must be supported,
maintained and upgraded. Software companies will typically sign a multi-year support contracts with
its customer to support and maintain the software which they sell. It is not common for the cost of
maintenance to exceed the cost of software, and can be as high as twice or three times the purchase
price over the life of the software. Software firms thus have an established client base who provide it
with a recurring revenue stream from maintenance fees, updates, customization and other services.
Support fees are largely profit, once the product is stable. Since the support revenue stream is based
on multi-year contracts it is a very stable source of income.

3.2 Demand characteristics

The software industry is cyclical, meaning that its earnings track both the ups and downs of the business cycle with their profits benefiting from economic upturns but suffer in a downturn (Sloman, Hinde & Garatt 2010). The software industry follows the business cycle closely because the sector primarily caters to large corporations. The investment decisions of the large firms are susceptible to the global economy,during economic downturn large companies will cut back on their Information Technology spending which software sector is part of. A lack of disposable income in households will also affect sales of personal computers which in turn affects packaged software sales.

The stock prices of the large software companies has followed the broader market index, like S&P 500. When the market was yielding steady returns between 2004 and 2007, the software companies also had a steady growth. During the 2008 recession period, prices in these companies dipped. As financial institutions are by far the largest customer segment for the software industry, the credit crisis impacted software companies. After the initial decline in 2008 and 2009, the software industry is back in the upward.

3.3 Competition

The entry and exit cost for a software company is low. In principle software can be developed in small room with just a personal computer. However it is very difficult for a start-up software company to compete against large and stable software giants. These established firms work in an oligopoly structure where significant barriers come from having already locked-in bulk of the market. For example, Oracle and SAP can be considered an oligopoly in business software segment, whereas Microsoft has a virtual monopoly in personal computer software segment. These large companies create barriers to entry by “Proprietary product technology” and “Locked-In Customers”.

Proprietary product technology :
The successfully software firms differentiate their products by using innovative
technologies and/or techniques. These know-hows are either hard to replicate or are protected
by Intellectual Property and patents secrecy. Patents have a significant effect on competition
as the larger software companies stockpile patents, both as revenue earners, and as a defense
against other companies offering similar technology.

Locked-In Customers: 
It is very expensive and exponentially difficult for customers to switch from one software provider to another software provider. Switching costs’ are the psychological, physical, and economic costs that consumers face in switching between technologies (Hyun & Pae, 2005).These software switching can be so complex and time consuming that switching suppliers is virtually unthinkable. The large software companies with their established brand make it hard for competitors due to their economies of scale and ability to spend more on marketing, to attract and lock-in new customers on multi-year support contracts.

Go to Part 2

Posted by Vaishak V. Suvarna on Monday, September 10, 2012

August 21, 2012

Case Study: Apple, Inc. Strategy Analysis - Part 2

 

...continued from Part 1

4  Strategy Analysis (2007 – present)


Apple has utilized its unique resources and  core competences to obtain tremendous success over the last five years .Today it has annual revenue in excess of $125 billion compared to $20 billion in end of 2006  and in the span of  5 years between 2007 to 2012 Apple's stock value increased more than 500% from $85 to $542 per share  (wikiinvest-APPL, 2012).

 4.1  Strategic choice


Apple products follow a Focussed differentiation strategy. According to Johnson et al (2008), a focussed differentiating strategy seeks to provide high perceived product value to customers, justifying a price premium and aimed at a niche segment of the market.  Apple has been very successful in creating innovative products targeted at higher income customers who are willing to pay premium price for superior user experience.

  On the surface, it could appear that Apple's competitive advantage is solely due to product differentiation. But on a closer look, Apple's success is not entirely because of its ability to consistently create innovative products. Creating innovative products gives Apple only a temporary advantage as its competitors have imitated and launched their own versions of product in a matter of months.  Apple's success lies in its ability to create a platform around their products that drives and sustains growth.  A platform strategy is one in which third party developers and media companies can sell their contents that runs on Apple's products. 

Apple is unique in that it enters a red ocean, i.e., a highly competitive market and succeeds by changing the market paradigm. Apple combines its 'Product strategy' with a 'Platform strategy' that is free of threats and sustain long term growth. Apple's “Product+Platform” strategy can be summarized as a two phase strategy;

  1. Product differentiation focussing on innovation and consumer experience to enter a new market; i.e., Product Strategy.
  2. Platform development to build, adopt and then consolidate the platform that is centric to its products to achieve long term growth; i.e. , Platform Strategy.


In the last 5 years the most important products from Apple was the launch of iPhone in 2007 and launch of iPad in 2010. Both of these products were diversification to new industries and today constitutes about 70% of Apple's revenue (Apple, Inc. FY12 10-Q Form Apple).  To understand  Apple's iPhone success and subsequent iPad success, its important to understand what Apple did with iPod+iTunes business.

When iPod was launched it was a very innovative product that made technology easy to use. It was hugely successful among the early adopters  but its long term success was primarily due to iTunes music store. The iTunes music store created a platform for online music downloads and iPod was the perfect companion for this platform. This digital music platform is the reason why the iPod dominats the portable digital player market even today, in spite of its competitors coming up with digital music players that were technologically superior to iPods. For example, Microsoft's 'Zune' music player had color screen and video capabilities even before Apple introduced them in their iterations of iPods. However Microsoft's Zune was not successful because it did not have that convenient music platform like iTunes. By 2007, iTunes had evolved considerably enough that customers were locked-in to this platform due to its convenience and ease of use. As more people buy iPods, more media houses want to sell their content in iTunes and as more entertainment are available on iTunes, consumers are more likely to buy iPods.  This self-reinforcing cycle can sustain and reinforce growth by raising barriers to competitors (Lohr, 2011).  Apple repeated this same  “Product+Platform” strategy with their iPhone and iPad products.

 4.2  iPhone in 2007


In 2007, Apple entered the highly competitive mobile phone market with iPhone. iPhone was a product extension of iPod. The iPhone primarily differentiated itself from other mobile phones by its user interface which was the industry-first multi-touch screen.  From Ansoff’s Product/Market Matrix (A12), iPhone targeted both existing Apple customers and also new customers by diversification to mobile phone market.  

Apple's first movers advantage was short-lived as their competitors like Nokia and Samsung introduced their own version of iPhone-look-feel phones within few months. In 2008, Apple launched “App Store”. The word “apps”, short for applications that run on iPhones was introduced by Apple during the launch of App Store. The App Store allowed third party developers to create application to run on iOS which consumers can download onto their iPhones.  This was the beginning of Apple's mobile platform. While competitors were busy making feature-level comparisons to their products, Apple consolidated its iPhone platform and laid the foundations of a new growth engine that revolutionized mobile phone industry. 

Apple makes 30% commission on all apps revenue. On March 4th 2012, Apple announced that 25 billion Apps were downloaded from its App store (Brian, 2012).  As more 'apps' are available for people to download, Apple's mobile platform gets dominant which in turn sells more iPhones. From Ansoff’s Product/Market Matrix (A8), success of App stores along with iTunes consolidated the existing iPhone market and also developed new market as iPhone customers were introduced to other Apple products like iPods and Mac computers.

 4.3  iPad in 2010


After iPhone, the next major product launch from Apple was the iPad, a tablet computer. Apple introduced iPad in 2010, positioning it between the laptops and smart phones as a companion product in Apple's product lineup.  Apple leveraged the iPhone and iPod designs, and integrated iTunes store and the App store in iPad. iPad was a diversification towards the e-reader market as iPad presented opportunities to the publication and content industry. During the iPad launch Apple also announced “ibook store” which is an extension of its Apps store targeting media publishers. The ibook store launch was accompanied by Apple's partnership announcement with five large book publishers: Penguin Group, Harper Collins, Hachette Book Group, Simon & Schuster and McGraw-Hill. This laid the foundation of a e-reader platform with iPad.

  In January, 2012 Apple consolidated the iPad+iBook platform further by releasing the iBook2, and iBooks author which lets anyone author and create digital books on iPad. The ipad+ibook platform has potential to revolutionize educational sector  by giving teachers and any other authors the ability to create their own interactive books.


 4.4  Product Iterations & Market Expansion (2007-present)


Apple operates a very short product life cycle. Throughout the last five years Apple has continuously  updates product line with innovative features that has kept it one step ahead of its competitors and at the same time consolidating its platform adoption. Popularity of iPod, iPhone and now with iPad has strengthened Apple's brand which in turn is drawing more customers to Apple's Mac computer products. Apple reports that half of all computer sales through its retail channel are to people new to Mac computers, Mac products saw an increase of 21% in 2011 (Apple, Inc., FY12 10-Q Form).

The popularity of iPhone and iPad has penetrated the corporate business market segment which Apple had no presence before the introduction of iPhone. Adoption of iPhone among the corporate users has increased Mac computer sales among the corporate users. Apple introduced Macbook Air in 2008 targeting the corporate uses. Even though Macbook Air sales is relatively small compared to overall Apple products sales, it has seen year over year increase (Apple, Inc., FY12 10-Q Form). 

 5  Conclusion


Apple has built a culture of transforming industries by introducing innovative products. iPad is likely to become another big platform for Apple. With iPad, Apple has created a completely new market, just like they did first with the iPod and then with iPhone. Success of the iPhone, and iPad does not appear to be slowing and should continue into 2012 and beyond. Besides these products, Apple’s biggest competitive advantage is its digital content service business based on iTunes and Apps Store, which no other competitor can replicate in the short-term.  Apple remains promising because of is strong brand combined with the halo effect of iPod, iPhone and iPad products have on its other businesses.



 6  References


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Posted by Vaishak V. Suvarna on Tuesday, August 21, 2012

March 14, 2012

Effects of a customs union on the global economy.


Customs Union is a form of regional economic integration. In a custom union, member
countries trade freely among themselves, but agree on a common form of trade barriers with nonmember countries (Sloman, Hinde & Garatt, 2010). The main impact of the customs union is that it
creates a single large market among the member countries with common trade laws but protected by
non-member competition. Thus within the customs union, there will be a improved business climate
for businesses to exploit new opportunities and make better use of available resources. In essence the
immediate effect of customs union are the trade creation an trade diversion effects as it combines
principles of free trade with protectionism.

Effect on businesses within the Customs Union;

Trade creation can be beneficial to some firms and disadvantage to others. Trade creation occurs
when consumption shifts from a high-cost producer to low-cost producer within the union bloc
(Sloman, Hinde & Garatt, 2010). The effect on businesses within the union depends on their situation
prior to the formation of customs union. Greater competition among domestic firms due to trade
creation will force the firms within formerly protected industries to improve efficiency or lose out.
Also if a firm which is dependent on importing from outside the union bloc will be at disadvantage if it
faces a higher import tariffs due to common external tariffs imposed by the customs union. But overall
the businesses within the union bloc will benefit from trade creations and market expansion.
Customs Union effects on businesses can be summarized as resource allocation,
competitiveness economies of scale and investment. Free trade within the union bloc improves the
efficiency of resource allocation (Oatley, 2010). With the removal of trade barriers between member
countries, the resources among member countries will be applied to activities for which they have the
lowest opportunity costs among the member nations, thus gaining comparative advantages. Businesses
are able to expand their products to all over the union bloc as they now have a bigger population to sell
compared to selling domestically. They can reduce a significant amount in costs by producing more and
attaining benefits through economies of scale. As market gets competitive, inefficient firms are forced
to improve efficiency and innovate. Customs Union provides an incentive to foreign direct investment
to locate and produce in the countries within the union bloc. Businesses will increase output growth
through investments in latest technology that enhances efficiency and productivity

Effect on Business outside Customs Union;
Customs Union adopts elements of protectionism causing market distortions. External trade
barriers created by the union will have trade diversion effects. Trade diversion occurs when
consumption shifts from a lower-cost producer outside the customs union to higher-cost producer
within the customs union (Sloman, Hinde & Garatt, 2010). The disadvantage or benefit to the external
firms is dependent upon the level of tariffs they were facing before the formation of the union. Being
outside the customs union will often mean that a business loses out through the trade diversion effect,
as they are hindered the most by tariffs or quotas. If the firms outside the union now faces higher
import tariffs, then they are not able to export as much, as their goods are priced higher. The firms
within the union are benefiting from the tariff because they are protected by foreign competition.
On the other hand, if the firms outside the bloc now faces a lower import tariffs due to adoption
of common external tariffs by the customs union, then it will see a benefit as goods by the external
firms exporting to the regional bloc gets cheaper due to lower import tariffs and also they can sell more
goods as they get access to a larger market.

Implication on the Global economy
  • Disadvantages ;

Customs unions are characterized by discriminating trade arrangements. Any kind of
protectionist policy will only benefit some at the expense of others (Oatley, 2010). The tariff will help
increase the producer surplus within the member countries, but the consumers pay a higher price for
products, so their quantity demanded has decreased along with their consumer surplus. The countries
outside the union bloc suffer with lower demand as their export cost has increased due to tariffs. Lower
demand leads to lower gross national product (GNP) which in turn leads to more unemployment in
non-member countries. Thus the non-member economies suffer because of custom unions.
The tariff decreases allocative efficiency as the global market cannot move to an equilibrium
state, i.e the point at which supply meets demand. By giving preferential treatment to member
countries, the production of the goods will shift from the lowest cost producer to a higher cost
producer. This represents a shift away from comparative advantage and a less efficient allocation of
resources. Global economy will eventually suffer when resources are not allocated efficiently.
Another unintended consequence of protectionism in a customs union, is that it creates import
substitution with tariffs, then the non-member countries will have trade deficit and hence less money to
import goods from the customs union members. Now the export demand of customs union will
decrease. This occurs when the level of import tariffs remains suboptimal or in worse case tariffs are
increased then the effect of trade diversion will outweigh the benefits of trade creation within the union
members (Frankel, 1997). So over all global economy suffers when the customs union doesn't adopt an
optimal level of trade barriers.

  • Benefits to Global Economy;

Customs Union are considered a stepping stone towards global free trade (Oatley, 2010). As
long as the trade diversion affect doesn't outweigh trade creation effect then customs union will have a
positive spill over effect on the global economy. As the countries within the customs union experience
rising living standards, increased efficiency, higher rates of economic growth and regional political
stability,it will stimulate trade by shifting world's aggregate demand and aggregate supply.
Poverty has negative effect on global economy. Customs union has advantages over getting
under developed countries out of poverty trap. Customs Union will promote employment of local
factors of production and resources. Without union blocs the resources in these under developed
countries will never get exploited and thus they continue to remain within the poverty trap. By creating
a large economic to attract trade and foreign direct investment, and by adopting protectionism policies,
the member countries will decrease imports and increase exports. Regional demand increase creates job
opportunity for people which in turn can get them out of poverty trap and the growth rate of the gross
national product (GNP) will rise. Thus the customs union will shift these under developed economies
from high dependency to self-reliance.

Conclusion;

The creation of a customs union has some positive and some negative effects for businesses.
The firms within the union bloc will benefit with trade creation due to larger market and trade diversion
due to protectionism. But it is important that the union adopts an optimal tariff policy against nonmembers so that trade diversion effects does not outweigh the net benefits of trade creation.
Customs union can increase economic output of the member countries, and especially bring
under developed countries out of poverty trap. As the economies in the underdeveloped countries
grows it will reduce negative effects of poverty on global economy and at the same time stimulate
global economy further. And it is possible for a customs union to affect the external terms of trade
through tariff reduction and gradual union expansion, thus increasing global economic growth
Posted by Vaishak V. Suvarna on Wednesday, March 14, 2012